Project Manager/Business Analyst (Full time)

   Lagos ,

   one year ago

Job Summary

The Project Manager/Business Analyst will be responsible for the Designing and Development of project initiation document /charter, and detailed project plan for all new contracts and existing excellence/efficiency projects for existing projects, Document creation and management for all executed projects and contracts including lessons learnt, Issues and Exceptions

Job duties and responsibilities
  • Documents Creation & Management:
    • Creation of market attractiveness for new projects, presentation power point decks, spreadsheets etc.
    • Drafting of project baseline documents; project initiation document / Charter, product design and description, detailed project plan
    • Archiving of copies all documents created and submitted.

    Project and Contract Implementation Management:
    • Design and Develop project initiation document /charter, and detailed project plan for all new contracts and existing excellence/efficiency projects for existing projects
    • Document creation and management for all executed projects and contracts including lessons learnt, Issues and Exceptions
    • Creation of market attractiveness for new or proposed projects/contracts.
    • Primary responsibility for the startup of all new contracts and projects to attain operational stability and excellence
    • Plan, Design and implement operations strategies and action plans to insure that the operations group supports strategic imperatives.
    • Design, Establish and monitor SOPP for all sites
    • Deliver excellent project and handover to operations department to cover;
    • Strategy, Plan and Program for the Preventive, Corrective and Restorative maintenance for all client assets by establishing a comprehensive asset register and SOPP for all client assets including all Mechanical, Electrical, Civil, Power both soft and hard services
    • Establish framework and onboard client sites on IFS CMMS/CAFM
    • Support operations for ongoing facility management activities after transition from project to operations.

    Business Quality Assurance and Control
    • Visit sites to ensure service delivery is in line with laid down standards
    • Conduct periodic objective site assessments
    • Report on site performance periodically
    • Ensure electronic and hard copy customer feedbacks
    • Ensure immediate and timely remedy of all clients complaints
    • Report on an ongoing basis on all service gaps with other relevant units and departments
    • Keep and regularly update important contacts within client organizations
    • Ensure timely and regular quality assurance contacts with relevant client contacts
    • Conduct periodic formal and informal service level evaluation
    • Manage customer relations proactively in cooperation with relevant units and departments

    Business Development and Support:
    • Support and actively participate in increasing company’s share of market
    • Ensure maximum realizable income from existing contracts and assignments in cooperation with relevant departments
    • Assist as required in the brand development, identification, and communication
    • Any other responsibility assigned.

Job requirements and qualifications
  • • PowerPoint, Excel, MS project

    • Tech savvy and must be able to learn and navigate CMMS/CAFM

    • Strong verbal communication and presentation skills.

Salary
  • N300,000 - N350,000
Minimum Experience
  • 5 years
Maximum Experience
  • 8 years
Application Deadline: 13th November, 2025


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