BRANCH MANAGER (Full time)

   Lagos ,

   6 months ago

Job Summary

  • Oversee EMS and other branch meetings
  • Regular environmental scanning to identify business opportunities.
  • Ensure collaboration amongst all units of the branch.
  • Ensure the branch has adequate work tools.
  • Ensure efficient and timely service delivery at all touchpoints in line with the bank’s service grid.
  • Drives branch budget.
  • Customer engagement (Physical and Virtual).
  • Review and recommend loans for approval
  • Manage loan portfolio.
  • Responsible for the teams Sales/Service plan.
  • Ensure the branch ambience is in line with the Bank's standard
  • Periodic review of direct reports
  • Prepare and present branch performance
  • Conduct business premises spot check

Job duties and responsibilities
    • Review of outer business premises, civil guards dressing and ATM gallery.
    • Conduct EMS and review of daily volume report.
    • Review and confirmation on previous days performance of account officers.
    • Customer engagement (virtual) to Top 20 branch customers.
    • Visit identified 5 customers/prospects.
    • Monitor the CLOSA agents- their activity and overall performance.
    • Review of Pre-call memos
    • Review and recommendation of loans
    • Review and approval of branch expense.

     

    Weekly Activities:

    • Participate in weekly cluster marketing storms/street mapping
    • Meeting with Branch Unit Heads.
    • Deployment and monitoring of the weekly floor manager.
    • Product knowledge sharing sessions.
Job requirements and qualifications
    • At least 6 years’ experience in sales, customer service, including at least 1 year in a supervisory role.
    • In-depth knowledge of retail policies, procedures, and branch operations.
    • Strong Credit/Financial Analysis Skills
    • Understanding of lending regulations.
    • Ability to influence, motivate, and train others
    • Problem solving skills.
    • Effective communication/Presentation skills
    • Good Interpersonal Skills
    • Conflict Management Skills
    • Managerial/Administrative Skills
    • Team building
    • Not more than 35 years
Salary
  • Open to negotaition
Minimum Experience
  • 7 years
Maximum Experience
  • 10 years
Application Deadline: 30th August, 2024


Share this job post


  Lagos ,
TECHNICAL SUPPORT

   5 months ago

We Are Seeking A Technical Officer Who Is Skill...

N300,000 - 700,000


PietroHire
  Lagos
Human Resource Personnel

   3 weeks ago

- Recruitment And Selection Of Employees
...

220,000


Millions of Jobs
Find The One That’s Right For You

With 40 years of experience, we have provided people management and human resource solutions to some of Africa's leading companies across diverse industries, including oil & gas, telecoms, manufacturing, financial services, FMCG, and technology.