Customer Service Executive (Full time)

   Nationwide

   8 months ago

Job Summary

We seek to recruit customer service representative with good communication abilities who will listen to our clients and attend to their complaints.

Job duties and responsibilities

  • • Listening to customers and attending to their complaints
    • Maintaining confidentiality of information.
    • Communicating with customers in-person, through email or chat, over the phone or on social media
    • Identifying customer needs and monitoring their satisfaction levels
    • Referring customers to superiors when necessary

Job requirements and qualifications
  • • Good communication abilities and excellent phone etiquette
    • Proficient computer skills 
    • Good problem-solving and decision-making capabilities
    • Effective time management, prioritization and multitasking skills
    • Ability to work in a team setting

Salary
  • Negotiable
Minimum Experience
  • 1 year
Maximum Experience
  • OTHERS
Application Deadline: 29th April, 2024


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