Customer Service Executive (Full time)

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We seek to recruit customer service representative with good communication abilities who will listen to our clients and attend to their complaints.

• 
  • Listening to customers and attending to their complaints
  • Maintaining confidentiality of information.
  • Communicating with customers in-person, through email or chat, over the phone or on social media
  • Identifying customer needs and monitoring their satisfaction levels
  • Referring customers to superiors when necessary

• • Good communication abilities and excellent phone etiquette
  • Proficient computer skills 
  • Good problem-solving and decision-making capabilities
  • Effective time management, prioritization and multitasking skills
  • Ability to work in a team setting

• Negotiable

• 1 year

• OTHERS

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