Telemarketers (Full time)

   Nationwide,

   12 months ago

Job Summary

We are looking for an upbeat Telemarketer to be responsible for contacting potential customers telephonically and informing them of our products and services. The Telemarketer will use a directory of contact numbers to phone individuals and read a scripted sales pitch to them.

Job duties and responsibilities
    • Work with team members on the call floor to meet sales and performance goals
    • Maintain detailed records of outgoing and ingoing calls as well as follow up information and outcomes
    • Meet or exceed projected weekly and monthly sales goals
    • Intercept and respond to customer complaints or concerns with products and seek to resolve the problem while adhering to company policy
    • Accurately document the customer's personal information including phone number, address and other order information
    • Persuasively engage the customer in conversation to explain how the item will add value to their lives and meet their needs
    • Ask relevant leading questions to understand the customer's needs and recommend the best product or service for their purposes
    • Follow prepared sales script to provide accurate information about a products price, features and benefits
Job requirements and qualifications
    • B.Sc/HND in any field
    • 1-3 years of previous experience in customer service or telemarketing preferred
    • Able to accept constructive criticism and continually improve sales techniques
    • Experience handling and processing payment information over the phone is advantageous
    • Ability to promote a product or service using persuasive language and techniques
    • Fluency in English is essential, bilingual is preferred
    • Excellent communication and interpersonal skills
    • Professional experience using online forms to enter payment and personal information
    • Speed and accuracy in typing
    • Experience in a position where meeting sales goals was important indication of performance
Salary
  • N80,000
Minimum Experience
  • 1 year
Maximum Experience
  • 2 years
Application Deadline: 30th November, 2024


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