Customer Service Representative (Full time) CareerBuiltng
Lagos
10 months ago
Job Summary
customer service representative is to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
Job duties and responsibilities
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Job requirements and qualifications
High school diploma, general education degree, or equivalent.
Ability to stay calm when customers are stressed or upset.
Comfortable using computers.
Experience working with customer support.
Salary
#80000-#120000
Minimum Experience
1 year
Maximum Experience
8 years
Application Deadline: 15th December, 2023
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