Customer Service Representative (Full time)
CareerBuiltng

   Lagos

   3 months ago

Job Summary

customer service representative is to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

Job duties and responsibilities
    • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
    • Responding promptly to customer inquiries.
    • Communicating with customers through various channels.
    • Acknowledging and resolving customer complaints.
    • Knowing our products inside and out so that you can answer questions.
Job requirements and qualifications
    • High school diploma, general education degree, or equivalent.
    • Ability to stay calm when customers are stressed or upset.
    • Comfortable using computers.
    • Experience working with customer support.
Salary
  • #80000-#120000
Minimum Experience
  • 1 year
Maximum Experience
  • 8 years
Application Deadline: 15th December, 2023


Share this job post


  Lagos
Account Manager/Officer

   2 months ago

The Account Manager’s Primary Function Is...

Negotiable



  Ondo ,Ondo ,Ondo ,Ondo ,Ondo ,,Ondo ,
LEGAL MANAGER

   10 months ago

  • Strong Knowledge Of Corporate Law, Comm...

    N250,000


Millions of Jobs
Find The One That’s Right For You

With 40 years of experience, we have provided people management and human resource solutions to some of Africa's leading companies across diverse industries, including oil & gas, telecoms, manufacturing, financial services, FMCG, and technology.