We are looking for a Business Development Manager- (Merchant Acquiring) to join our team. The Business Development Manager will be responsible for driving offline merchant-acquiring businesses (Chain Stores, Restaurants, Supermarkets, FMCG, Pharmacy, etc), and developing strategies to increase sales revenue.
He/she will be responsible for developing strong customer relationships to generate a high volume of prospective merchants, partners and other stakeholders and providing guidance for issues directly affecting valued customers.
Job duties and responsibilities
Analysing customer feedback data to determine whether merchants are satisfied with Offline products and services.
Providing insight into product development and competitive positioning.
Analysing financial data and developing effective strategies to reduce business costs and increase revenue and profits.
Conducting market research to identify new business opportunities.
Collaborating with executives to determine the most viable, cost-effective approach to pursue new business opportunities.
Research the market for identifying new business opportunities.
Explain to prospective merchants the advantages of the products or services offered and follow up with them to close the business deals.
Developing plans and strategic initiatives for growing the Merchant Acquisition business and achieving the company's sales goals
Respond to the merchant's queries regarding the products in a timely fashion.
Develop business proposals for new and existing merchants.
Develop creative strategies to retain the merchants including interviewing them to take their feedback and incorporate it into the product roadmap.
Comprehensive understanding of POS business, great understanding of agency banking and merchant scenarios
Develop in-depth knowledge about business development practices, marketing activities, prospective clients, and industry trends.
Maintain a knowledge repository of clients, referrals, RFPs, prospects, and presentations.
Manage merchant calls and appointments effectively for new opportunities.
Job requirements and qualifications
B.Sc/HND in a related field
Minimum 5 years of progressive experience in business development and sales
A professional, confident, and collaborative personality; an adept client relationship manager, capable of engaging in business-level and technical conversations at multiple levels of the organization.
Prior experience in enterprise-level client-facing work
Strong product sense and energized by the challenge of solving difficult user-related problems.
Ability to lead complex integration conversations in a highly consultative and proactive manner.
Curiosity mindset and willingness to continually learn and improve.
Daily, Weekly and Monthly monitoring of KPI of the Merchant team within the assigned Region, ensuring all targets are met and exceeded consistently.
A passion for growing your career in a fintech sales role.
In-depth understanding of sales systems to support successful sales delivery.
Good knowledge of Fintech, finance, and digital banking
Efficient multi-tasker and ability to work & deliver under pressure.
Excellent negotiation and communication skills
Excellent people and relationship management skills
Demonstrated ability to succeed in a fast-paced environment and can easily adapt to change.
Ability to influence others and create a sense of urgency for your cause
With 40 years of experience, we have provided people management and human resource solutions to some of Africa's leading companies across diverse industries, including oil & gas, telecoms, manufacturing, financial services, FMCG, and technology.
Lagos ,
10 months ago 
