Customer Service Representative (Full time)
Upsight Career

   Lagos

   3 weeks ago

Job Summary

DESCRIPTION

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels.

Job duties and responsibilities
  • RESPONSIBILITY

    • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
    • Responding promptly to customer inquiries.
    • Communicating with customers through various channels.
    • Communicating and coordinating with colleagues as necessary.
    • Providing feedback on the efficiency of the customer service process.

     

Job requirements and qualifications
  • REQUIREMENT

    • High school diploma, general education degree, or equivalent.
    • Ability to stay calm when customers are stressed or upset.
    • Comfortable using computers.
    • Experience working with customer support.
Salary
  • 90000
Minimum Experience
  • 1 year
Maximum Experience
  • 2 years
Application Deadline: 10th December, 2023


Share this job post

CareerBuiltng
  Lagos
Environmental, Health, and Safety (EHS)

   2 weeks ago

Job Summary:

The Environmental Heal...

#80000-#120000



  Lagos ,
CONTACT CENTRE AGENT

   3 months ago

Mactay Consulting Is Currently Recruiting To Fi...

N75,000


Millions of Jobs
Find The One That’s Right For You

With 40 years of experience, we have provided people management and human resource solutions to some of Africa's leading companies across diverse industries, including oil & gas, telecoms, manufacturing, financial services, FMCG, and technology.