Customer Service Representative (Full time)
Upsight Career


   3 weeks ago

Job Summary


We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels.

Job duties and responsibilities

    • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
    • Responding promptly to customer inquiries.
    • Communicating with customers through various channels.
    • Communicating and coordinating with colleagues as necessary.
    • Providing feedback on the efficiency of the customer service process.


Job requirements and qualifications

    • High school diploma, general education degree, or equivalent.
    • Ability to stay calm when customers are stressed or upset.
    • Comfortable using computers.
    • Experience working with customer support.
  • 90000
Minimum Experience
  • 1 year
Maximum Experience
  • 2 years
Application Deadline: 10th December, 2023

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